Request for Redetermination of Medicare Prescription Drug Denial

Because we, CVS Caremark, denied your request for coverage of (or payment for) a prescription drug, you have the right to ask us for redetermination (appeal) of our decision. You have 60 days from the date of our Notice of Denial of Medicare Prescription Drug Coverage to ask us for a redetermination. Please provide as much information as possible to submit your appeal online. If preferred, you may also submit your request by mail or fax.

Address:

CVS Caremark
Appeals Dept.
MC109
PO Box 52000
Phoenix AZ 85072-2000

Fax Number:

1-855-633-7673
For questions regarding the coverage determination process, please call the customer support number on your prescription card.

Who May Make a Request:

Your prescriber may ask us for an appeal on your behalf. If you want another individual (such as a family member or friend) to request an appeal for you, that individual must be your representative. Contact us to learn how to name a representative.

Enrollee’s Information

All fields are optional unless marked as required.

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Enter 10-digit phone number

Complete the following section ONLY if the person making this request is not the enrollee or prescriber:

Enter 10-digit phone number

1Representation documentation for requests made by someone other than enrollee or the enrollee's prescriber:
Attach documentation showing the authority to represent the enrollee (a completed Authorization of Representation Form CMS-1696 or a written equivalent). For more information on appointing a representative, contact your plan or 1-800-Medicare.

Prescription Drug you are Requesting:

Have you purchased the drug pending appeal?
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Prescriber’s Information

Enter 10-digit phone number

Important Note: Expedited Decisions

If you or your prescriber believe that waiting 7 days for a standard decision could seriously harm your life, health, or ability to regain maximum function, you can ask for an expedited (fast) decision. If your prescriber indicates that waiting 7 days could seriously harm your health, we will automatically give you a decision within 72 hours. If you do not obtain your prescriber's support for an expedited appeal, we will decide if your case requires a fast decision. You cannot request an expedited appeal if you are asking us to pay you back for a drug you already received.

An electronic signature is required on this request.

Clicking the submit button at the bottom of this form, will serve as your electronic signature.

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Attachments

You can submit up to five (5) attachments as supporting documentation. Limit 10 megabytes allowed per prescription drug coverage determination request. If you have other drugs you would like to request a coverage determination request for, please submit a form for each. To save your document into a .jpg or a .tif, go to file, save as, and save it with the extension of your choice. If you are scanning in a document, it is possible your scanner will save it in a .pdf format.
Choose files

    An electronic signature is required on this request. Clicking the submit button below, will serve as your electronic signature.